30-day money-back guarantee and returns

Contact support with your order number within 30 days of delivery.

1. Tell us you want to return A2D2 and describe any problem you would like help with. We can help troubleshoot while the return request remains open.
2. Our customer service team will email return instructions and, where applicable, a label.
3. Pack A2D2 with everything that came in the box. Use the return address in those instructions and keep proof of posting.
4. Your refund goes to the original payment method once the warehouse confirms the unit has arrived.

If you are near the end of the 30-day period, make the return request now rather than waiting for troubleshooting to finish. Ask support to confirm any agreed return deadline in writing.